Sunday, December 22, 2019

Essay about Problems with Interpersonal Communication

â€Å"What, what did you say?† I often find myself saying this when talking with children. The likely culprit of why is poor listening habits. â€Å"Most people spend mere time listening than they spend on any other communication activity, yet a large percentage of people never learn to listen well.† (TLSC, 2008) The above example is what I like to call â€Å"pseudo listening.† People will be thinking about something else but appear to be listening and only get about half the intended message. Recently at my father’s (Ron) company because of a pseudo listening instance a $400,000 dollar piece of equipment did not get specked correctly. When it was delivered to the customer at Company B the blast doors did not fit properly on the dryer unit. As one†¦show more content†¦X received very vague information from the engineer at Company B. Mr. X relayed this wrong information to the planning department at Ron’s company. In the end this re sulted in the final product being rejected. This caused Company B a great deal of money and Ron time and money as well. Had Mr. X listen to what was being quoted and asked for more concrete information the entire situation would have been different. During the listening phase if Mr. X had been truly engaged he would have realized that the placement of the welds was specked on the wrong spots. They were about  ½ inch off, nonetheless it was incorrect. Rather he focused on getting this other job so he was thinking about that instead. The result of the project was Company B didn’t want to pay for the work and Ron was out $ 400,000 dollars. Thus creating a negative affect on the business relationship however, this could have been avoided with some good listening habits. Improving the Situation â€Å"A good listener wants to see how the facts explain the ideas and the evidence supports arguments, and realizes facts are important only in relation to principles, ideas and arguments.† (Oregon State University, 2008) If Mr. X was using good listening habits he would have gotten the message, decoded it then asked clarification questions. Which, would have resulted in Ron and Company B both being satisfied with the product? One of the other factors I mentioned was Mr. X leaving in theShow MoreRelated Interpersonal Communication Problems Essay799 Words   |  4 PagesInterpersonal Communication Problems Over the telephone my boss gives me an instruction. I hear it, give my recognition, hang up then realize that I am not clear on exactly what it is that I am to do. Something about the proper way to add up my hours is the basic message, but the way she has explained it is not clear to me. Yet. 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